by Rodney Moreland | Oct 18, 2024 | Chatbot
A chatbot is a sophisticated computer program that mimics human conversation, providing answers and solving problems through text or voice. Imagine having a knowledgeable friend available 24/7, ready to tackle your questions and concerns instantly. This innovation...
by Tre Moreland | Oct 11, 2024 | Chatbot
You're likely no stranger to chatbots – those automated messaging systems that help you with everything from making a purchase to troubleshooting a product issue. But have you stopped to think about the bigger picture? As the global chatbot market is...
by Tre Moreland | Oct 4, 2024 | Chatbot
When Amazon's customer service chatbot resolved 70% of customer inquiries without human intervention, it set a precedent for the potential of AI-powered chatbots. You're likely no stranger to interacting with these virtual assistants, but have you ever stopped...
by Tre Moreland | Sep 27, 2024 | Chatbot
You’re likely no stranger to the statistic that over 80% of businesses will be using chatbots by the end of this year. As a developer, you’re probably aware that creating a custom AI customer service solution can be a game-changer for your organization....
by Tre Moreland | Sep 20, 2024 | Chatbot
You might think that investing in AI-driven chatbots for customer service is a luxury only big businesses can afford, but that's no longer the case. With the advancements in technology, small businesses can now take advantage of these innovative solutions to...
by Tre Moreland | Sep 6, 2024 | Chatbot
You're likely investing significant time and resources into customer service automation through chatbots, but are you getting the most out of this technology? To truly measure the success of your chatbot, you need to go beyond basic metrics like conversation...
